The second-hand marketplace Shoppers Voice Anger About Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
